Client service manager - united states, schenectady
the client service manager will be a key point of contact for both internal and external customers. they will manage a team of 4-6 inisde sales represetnative that take customer orders and inbound calls concerning product fulfillment. the client service manager must have the ability to function across multiple departments and levels of an organization and communicate effectively with sales team as well as with executive leadership.
what you can expect:
manage the internal sales department planning, prioritization, and delegation of daily operational tasks in order processing.
act as the main point of contact for customers
optimize work processes for internal sales as well as related interface processes train and develop performance improvement strategies for inside sales team
create new customer master data
direct customer and budget responsibility and proactive sales for our small customers
what we expect:
bachelor of science degree in business administration or related 3-5+ years of inside sales or customer service experience in manufacturing space ideally 1-3 years of experience in customer facing leadership role with people management responsibilities 7-10 years overall relevant experience with mentoring or team lead experience will be considered
nesco resource and affiliates (lehigh g.i.t inc, and callos resource, llc) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Apply to this job now Report abuse