Office coordinator - united states, round rock

Home instead, the world's trusted source of non-medical services and home care for seniors, is seeking an organized and outgoing person to join austin's premier senior home care provider.

the office coordinator is expected to perform a variety of clerical and administrative duties. the office coordinator is expected to answer phones, complete administrative duties (which may include assistance with accounts payable and accounts receivable) and support other staff members with clerical tasks in order to provide the highest quality service to clients.

responsibilities

    primary 
            handle office responsibilities to allow a consistent full time networking effort, which is critical in building the business
            greet and welcome each visitor in a friendly, warm and professional manner
            answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate
                staff members
            field new client inquiries over the phone in a knowledgeable manner and schedule care consultations
            assist with hiring process for new caregiverssm, duties may include fielding employment inquiries from prospective caregivers
                and moving applicants through the process.
            assist with billing processing, including client invoices and caregiver payroll
            enter and maintain accurate client and caregiver records in the operating system
            communicate client and caregiver concerns or problems with owner or other staff members as appropriate
            determine each visitor’s purpose in a pleasant manner and promptly notify the appropriate staff member of their arrival
            assist with stuffing and mailing client invoices and caregiver payroll
            organize and distribute the daily mail according to prior instructions
            ensure home instead standards are met and upheld
            maintain regular attendance at the office to execute job responsibilities
            demonstrate open and effective communication with owner, colleagues, and caregivers

   secondary 
            assist with making reference calls on prospective caregivers in a timely manner
            process criminal background, adult protective services and department of motor vehicle checks
            participate in quarterly caregiver meetings
            order and stock office supplies
            maintain supplies for postage, fax, and copy machine
            perform any and all other functions deemed necessary

       
qualificationscomputer literate with windows experience and masteryable to effectively communicate english orally and writtenus citizen or permanent resident alienvalid texas drivers licensesatisfactory professional and personal referencescompletion of a satisfactory background check and pre-employment drug screen

each home instead franchise is independently owned and operated.

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