Global project coordinator - united states, cardenas

Eaton’s marketing commercial operations is currently seeking a global project coordinator to join our team. this position is based at our arden, nc location. position overview: this position focuses on fulfilling international project management and customer support functions for small as well as large project orders. responsibilities of the position are to manage the commercial aspects of orders and projects by meeting customer specifications and timelines for product, documentation, and quality. the goal is to create value and establish the project order management process as a key differentiator from our competitors. making what matters work at eaton takes the passion of every employee around the world. we create an environment where creativity, invention and discovery become reality, each and every day. it’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. in this function you will: use eaton prescribed tools and applications to enter project orders consisting of built-to-order / engineered-to-order equipment as well as components orders. develop and communicate supplemental global customer sales billed forecasting information to plants develop and maintain customer profiles and customer-specific standard operating procedures required for properly serving the customer’s needs promote proactive project management through timely and accurate communications with internal partners (operations, credit, sales) and external customers (clients, distributors, oems, subsidiaries, etc.) relative to scheduling status, consolidating expediting, change orders, global trade, international logistics, and financial order management. develop and coordinate export shipment strategies specific to each customer and country’s import trade requirement. analyze shipping volume and determine the appropriate size shipping container required. execute export strategies with internal and 3rd party consolidation centers and logistic partners (freight forwarders and export packers). provide timely and accurate export documentation to internal and 3rd party logistics partners (i.e. shipper’s letter of instruction, commercial invoice, consolidation packing lists, certificates of origin, certificates of conformance, etc.) execute financial management including individual order invoice dollars, variance, and compensation /commissions order entry requirements, reconciling department budget associated with variance dollars. verify and issue commissions and compensations to eaton representatives located in countries where eaton does not have a presence. serve as the customer’s advocate by relaying the appropriate level of urgency to peer contacts in the operations and escalating issues as required to management. provide backup to global teammates through assisting in routing and handling of department phone and email traffic as required. assist in identifying training needs and contribute to the implementation of process improvements designed to reduce cycle time, increase efficiencies and improve quality related to order management. why work at eaton? we provide benefits that are industry competitive and focused on employee well-being. listed below are programs that are offered globally, but program availabilities may vary by site. flexible work options to help balance work/life demands (at participating eaton sites) healthcare/retirement savings programs competitive compensation packages to reward skills and performance tuition assistance or financial help for ongoing learning and development health, dental, vision & wellness programs donation matching (u.s., canada, puerto rico) when we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. qualifications required (basic) qualifications: bs in business or related fields from an accredited university no relocation benefit is being offered for this position. only candidates within a 50-mile radius of arden, north carolina will be considered. active duty military service member candidates are exempt from the geographical area limitation. sponsorship is not available. candidates must be legally authorized to work in the u.s. on an ongoing basis without requiring company sponsorship. preferred qualifications: minimum 2 years of customer support or customer related experience bilingual: english and: spanish or portuguese or russian or arabic or chinese position criteria: strong customer focus excellent interpersonal skills (written and verbal communication) strong computer skills including proficiency in typing. exceptional organizational skills required to manage and organize a high volume of transactions (orders, emails, and phone calls). strong analytical skills required to research and document the financial history of project orders. proficient in creative problem solving, conflict resolution, and managing priorities. order management tasks require detailed knowledge and competency in eaton proprietary tools and applications (vista, order manager, etc.) preferred knowledge of plant front-end scheduling and manufacturing processes. basic market and customer knowledge. conflict resolution skills required to manage stakeholder claims and requirements. negotiation skills required to bring all stakeholders to resolution on outstanding project details and requirements. attention to detail is a must-have characteristic of the successful candidate. global protocols and cultural awareness we are committed to ensuring equal employment opportunities for all job applicants and employees. employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. to request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [phone number shown when applying] or send an email to: [email available when viewing the job] we are committed to ensuring equal employment opportunities for all job applicants and employees. employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #li-mm4 eaton considers qualified applicants regardless of criminal histories, consistent with local laws. to request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [phone number shown when applying] or send an email to: [email available when viewing the job] what you will get from us eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. we provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. making what matters work at eaton takes the passion of every employee around the world. we create an environment where creativity, invention and discovery become reality, each day. it’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. we have approximately 85,000 employees. we make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. we pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. in the past year, our company has received top employment recognition by the human rights campaign and almost fifty percent of our board of directors represented diverse groups. when we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. we have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. we are ethical, passionate, accountable, efficient, transparent and committed to learning. we are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. we are committed to ensuring equal employment opportunities for all job applicants and employees. employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. job: sales region: north america – us/puerto rico organization: mco marketing commercial operations job level: individual contributor schedule: full-time is remote work (i.e. working from home or another eaton facility) allowed for this position?: no does this position offer relocation?: no travel: yes, 10 % of the time


Eaton
Managers, All Other
United States, Cardenas ,NC
2022-03-16
2022-04-15
1148000
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