Medical office assistant - surgery - united states, cuito caunavale

Position summary provides administrative support and clinical assistance for physicians, nurse practitioners, and patients for the department of surgery.

position summary

provides administrative support and clinical assistance for physicians, nurse practitioners, and patients for the department of surgery. 

essential duties and responsibilities: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  other duties may be assigned.

schedules patient appointments, tests, and procedures using a computerized scheduling system; prepares appointment notices; provides patient instructions verbally or in writing in order for patients to prepare for appointments. obtains, documents, and verifies patient demographic, financial, and insurance information using a computerized scheduling system. performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments, and registers patients into a computerized system. performs patient appointment maintenance activities, as necessary, to assure patient appointment history is accurate. collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for the reception area, billing office, and the patient. receives callers and takes messages as necessary. receives, sorts, opens, and distributes mail. arranges, coordinates, and schedules procedures and surgeries, including pre-operative testing, pre-surgical and post-operative appointments, obtain insurance pre-certifications and authorizations mail out all clinical correspondence for physician(s) other miscellaneous administrative duties

computer skills--epic/idx/touch chart

manage call in/rejected rx task list

reschedule bumped appointments

scan information into charts and print information from electronic records when needed

prioritize and complete all tasks with documentation if necessary reassign appropriately

task or fax procedural reports, labs & reports to referring physicians

check task list and process messages if necessary (follow my health etc.)

essential clinical duties and responsibilities

escort

responsible for clinic patient flow, informing physicians of patients’ arrival and room assignment

rooming patients

accompanies and/or assists patients to the exam room in a professional manner

obtains patient vital signs, including height, weight, blood pressure, temperature, pulse, and respiration.  pulse oximetry if needed. 

vital signs

able to perform using manual equipment and welch allen spot vital sign machine and import results to electronic medical record in a timely fashion

assist physicians during examinations and procedures

this includes setting up the exam room and preparing the patient

may be required to take patient medical history if applicable per department may perform a variety of testing, diagnostic, and screening procedures assists in explaining test procedures to patients

qualifications

education          

high school graduate and graduate from a medical assistant school required.  certification or registration as a medical assistant is preferred and required to keep current.

 experience        

two years of experience in general patient care. hospital, physician’s office, or ambulatory care setting preferred.   two years of administrative experience in a fast-paced healthcare setting. experience working with patient records, billing, and scheduling in a clinical setting is needed for this position. two years of customer service experience in a patient care environment, including six months of experience in patient scheduling, is preferred. experience utilizing a computerized patient scheduling system or computer terminals is necessary. familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience.

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