Pre-qualification associate - united states, san antonio oeste
the miner corporation is an industry leading service and equipment solutions provider with branch based operations across the country. miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. for more than 20 years, miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout north america. miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.
job summarythe miner corporation is looking for a full-time service coordinator to join our team and meet the demands of our growing business. the office location is in ___.
this position provides assistance to service professionals and other office personnel, order parts and follow up on jobs that are approved in the field, sell preventative maintenance plans, follow-up on service marketing leads.
identify opportunities for our sales team and service team to follow up on, follow up on equipment sales with training and sell pm’s to the end user of the equipment sale etc. the person in this role must be able to work in a “fast-paced” environment, have attention to detail as a high priority and be able to multi-task.
essential functionscustomer service
navigating apps
assisting with any other duties
completing forms online
qualificationsminimum 2 years’ experience in a customer service environment
customer service experience
excellent communication skills, both written and oral
able to work in fast-paced environment
proven organizational and planning skills
ability to prioritize and handle multiple projects
basic knowledge of accounting processes
general computer skills, experience with microsoft office products such as: outlook; excel; and word
needs to be a team player and work well with others
needs to be a self-starter and work with little or no supervision
high school diploma or ged
physical demandsable to remain in a stationary position up to 50-75% of the time (sitting)
needs to move about an office environment.
constantly operates equipment such as: cell phone; computer; keyboard; and other like equipment.
frequently communicates by phone, email, text or in person. must be able to exchange accurate information.
may have repetitive movement of both hands.
vision requires eyesight sufficiently strong enough to permit extended close work and normal color perception.
hearing and speaking in order to exchange information.
reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
compensation and benefitsat miner we believe our people are what make us great and so we take great care of our people! miner has an industry leading compensation and benefits program to include:
competitive salary
training and continuing education program
401(k)
company provided cell phone and computer
medical, dental and vision coverage – these benefits start on day one of employment!
company paid life insurance and disability coverage
paid vacation and holidays
*this job description is subject to change at any time.
the miner corporation considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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