It support / service desk technician - united kingdom, huddersfield, west yorkshire

the company is a small growing technology company specialising in cyber security & it support for smb customers in the yorkshire area.

due to expansion, they are seeking a it support / service desk technician to join their team.

main responsibilities:

- provide support to customers via telephone, email and remote control for the range of services and products

- occasional site work

- diagnose and resolve customers' problems whilst providing an excellent level of customer service

- configure and install desktops, servers, networking and associated software

required skills:

- at least 2 years experience technical support, ideally in a helpdesk environment to a customer base in an msp environment

- a passion for providing excellent customer service

- the ability to work collaboratively with others and to be open, friendly and flexible

- confidence to work under pressure and manage several tasks simultaneously.

- a willingness to learn and develop

- a positive "can do" attitude

- full driving licence and transport

excellent technical knowledge of:

- windows desktops & servers

- networking

- office 365

- azure

benefits include:

- salary of £25,000 - £35,000

- 21 days holiday with additional days for continuous service

- opportunity to obtain industry standard certifications

they are based in huddersfield, west yorkshire and the role is office based with occasional site work.


Recruitment Genius Ltd
United Kingdom, Huddersfield, West Yorkshire
2022-05-04
2022-06-03
FULL-TIME
1376009
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