Customer service manager - united states, san diego
adecco is assisting a local client in recruiting for a detail-oriented customer service manager – project manager role in san diego, ca. this is a direct hire opportunity! successful candidates must have excellent verbal skills, be fluent in english, be reliable and able to provide outstanding customer service. salary is $63,0000 - $75.000 annually. schedule is monday thru friday 8:00am-5:00pm but must be flexible. this is a salaried position. if you meet the qualifications listed below, please apply now!
responsibilities for this customer service manager job include:
manage, coach, and train a team of customer service reps
act as project implementation manager for new clients; oversee installations and implementation
take sales orders and enter those into the work order system for manufacturing
enter appointments and information into the erp system; answer incoming calls
use computer system to track, gather information, and/or troubleshoot the items raised by the customer
achieve productivity standards and goals set by the company while maintaining high level of customer service
other related duties
qualifications:
bachelor degree highly preferred
3-5 years of similar experience
excellent verbal and written communication skills
make good decisions and resolve issues in a clear, calm, and diplomatic matter
adecco provides one of the most comprehensive benefits packages in the industry to contract workers.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, San Diego ,California
2022-05-09
2022-06-08
1404332
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