Customer service advisor - united kingdom, belfast
job title:
customer service advisor
job description
this is a hybrid model which consist of a minimum 2-3 days on site based in belfast city centre and remaining days from the comfort of your own home!
benefits of being a customer service advisor - campaign dependent
amazing discounts on virgin media products and services for new and existing customers.
the ultimate bundle - sky movies, sky sports hd, 2 set top boxes and ultimate free anytime calls. valued at over gbp100 per month for only gbp45!!!!!!
bigger bundle including bt sports, kids channels and broadband valued at gbp50 per month yours for only gbp15.50!!!!!
discounted holidays - and that extends to friends and family!
join o2 network and you will get unlimited calls, text and data on us for free! you just pay your device plan!
discount on car and home insurance with axa!
gbp9.18 - gbp9.50 per hour - fortnightly pay and bonus potential!
free onsite gym and yoga studio
excellent transport links, with lanyon place station a 2-minute walk from site.
28 days paid holidays plus option to buy holidays!
refer a friend incentive - earn up to gbp400 per successful starter plus additional month incentives.
employee assist program- a range of support and resources, accessed free
wrkitplatform- access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources.
puregym discount & 0% joining fee
free healthcare cover for you and your dependents with pension (after one year)
unum dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
**** concentrix was named as a top company for career growth ****
responsibilities for a customer service advisor - campaign dependent
supporting existing customers during their process of moving homes and moving broadband services.
customer service role with sales and upgrade targets.
handle inbound enquiries via phone, chat or email from customers. ranging from amendments to booking to cancellation
using technology as the key tool to help resolve your customers' issues. navigating multiple platforms, apps and systems simultaneously
what you'll need
fully flexible between 8am-9pm monday - friday & 8am-6pm sat/sun (40 hours paid production)
a great attitude and an ability to talk to people at all levels
a technical mindset - you will need to know how to use a computer and navigate different systems
willingness to travel to our maysfield site in belfast city centre (min 2 days per week)
a quiet place to work at home with a good broadband connection minimum 10 mbps
we can teach you the rest!
what are you waiting for? we can't wait to meet you!
apply now and one of our friendly recruiters will take you through our straightforward recruitment process. you could have a new job offer within 24 hours! it's that simple
applicants are welcome from those that meet the criteria irrespective of religious belief, political opinion, age, sexual orientation, disability, race, marital status, gender, whether they have dependents and women returning to the workforce.
/ind2018-s
location:
gbr belfast - maysfield
language requirements:
time type:
full time
Apply to this job now Report abuse