Facilities co-ordinator - united kingdom, belfast

main duties and responsibilities of the facilities co-ordinator:understand, anticipate and deliver customer (internal and external) needs while building effective relationships.

positively respond to both our internal and external customers through effective communication and personal accessibility.

manage, log, complete & close reactive tasks on ticket system, providing excellent customer service, by managing client expectations and ensuring information is communicated between yourself and customers.

liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship

understand procedures and processes and operate them to the required standard. examples of these are:

co-ordination of maintenance issues for the building either through the landlord or self-delivery

obtaining supplier quotes and uploading onto the internal system for client approval

maintaining the office stationery supply

logging hazards & customer feedback on the qhse management portal

co-ordination of sub-contractor files, ensuring they are statutorily compliant with qhse

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