The oaks gourmet market evening manager position franklin village - united states, losangeles

Hello hospitality professionals!

the oaks gourmet is a well-established gourmet market/restaurant/coffee bar/fine foods and spirits retailer with a very loyal following in the popular hollywood neighborhood of franklin village and we are currently looking for you to join our team! we are seeking qualified applicants for an evening management position,with opportunities to grow.

key requirements:

- committed to providing the highest level of hospitality

- ability to learn quickly in a fast-paced environment

- self-motivated and self-starter a drive to succeed is a must

- outstanding leadership, communication, and organizational skills

- full-time availability

- sales oriented

essential duties and responsibilities:
(other duties may be assigned as required)
• you will be working with a top-tier team but in a fun and casual environment in franklin village! this position is perfect for someone who wants to pursue a long-term career in the f&b industry.
• be ready to manage a staff of 20 - 35 front of house members in all aspects of customer service and operations.
• assist with promotional event planning, respond to customer emails (daily), and handle guest complaints.
you will be asked to test employees to maintain a continual retraining process.
• assists with overseeing the day-to-day operations of the restaurant
• serves as an educator, as well as an inspirational, committed, and responsible leader to the restaurant’s front-
of-house teams
• maintains exceptional standards of professionalism and hospitality
• leads by example; actively work the floor with a hands-on approach, inspiring staff to deliver a memorable
food and beverage experience
• communicates daily with boh managers to ensure foh and boh team leaders and supervisors are aligned
for expected business needs
• responsible for new staff induction and training, including expectations, procedures, facility orientations,
and employee manual
• maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation
standards and procedures; complying with health and legal regulations; maintaining security systems.

qualifications, requirements, and skills:
• a sincere passion for food and people
• 3+ years food/hospitality industry
• 2+ years managerial experience of a team of 5 or more
• food handlers card (manager preferred)
• experience with ordering and inventory management
• understanding of sales goals, production pars, quality control, and health department regulation
• strong leadership, motivational and people skills
• exceptional organization skills
• dependable and reliable
• strong verbal and written english communication skills
• ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and
customer-service standards
• follow company policies and procedures regarding the handling of cash, property, products and equipment
• control operational costs and identify measures to cut waste
• appraise staff performance and provide feedback to improve productivity


familiarity with the following systems a plus:

microsoft word
microsoft excel
google docs
point of sale systems
photoshop
illustrator

if you are interested in joining our team please attach your resume in word or pdf format. please also tell us a little about yourself and what you love about hospitality, food, and beverage. please be sure to note if you have applied with this company prior.

we look forward to hearing from you!

more info: compensation: $25 per hour to start, vacation pay, bonuses and incentives employment type: full-time job title: evening manager

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