Ticketing manager - السعودية, جدة

الوصف الوظيفي job summary: the ticketing manager position will be a leadership role responsible for all aspects to do with ticketing. you will need to put your planning and operational skills to achieve optimal implementation. you will be responsible for ticketing from inception to execution & everything in between. job responsibilities: sourcing, communicating & negotiating with vendors to receive the highest level of required service. represent and deliver service excellence. relationship building with key stakeholders. creating & maintaining a ticketing plan that shows an entire overview of completed tasks, future tasks, and key milestones. creating & maintaining the ticketing team’s operations staffing schedule. understanding system & operational requirements and being able to document them and communicate them with stakeholders. work closely with other departments to deliver the expected customer journey. knowing the ins & outs of the selected ticketing system. managing the operations ticketing team and dealing with the day-to-day on-ground issues. المهارات job skills & qualifications required: bachelor’s degree. at least 5 years experience in event management or similar. at least 1-year experience in on-ground operations. strong leadership & communication skills. ability to problem solve and work independently in a changing and multi-tasking environment with many different deadlines. excellent organizational, planning & project management skills. ability to influence and coordinate the efforts of event staff in support of the level of service expected. demonstrate ability to prepare accurate budgets and effectively manage expenses. able to manage a team and excel under pressure. technical background to facilitate the infrastructure of the ticketing system. extra: software development. ux/ui understanding. previous experience with an event ticketing company تفاصيل الوظيفة منطقة الوظيفة جدة, المملكة العربية السعودية قطاع الشركة خدمات الدعم التجاري طبيعة عمل الشركة غير محدد الدور الوظيفي السياحة والضيافة نوع التوظيف دوام كامل الراتب الشهري غير محدد عدد الوظائف الشاغرة 1

More jobs