Importexport coordinator and customer service brooklyn ny - united states, newyork

International shipping company looking for a motivated candidate to become part of our team. must be a team player as position requires daily collaboration with various departments within the company.

job summary:

the logistics coordinator will handle customer service and operations for import/export activities in order to meet or exceed customer service expectations while maintaining compliance with all us regulatory bodies. responsible for ensuring the proper and timely movement of freight and information, while complying with any internal and external requirements.

duties and responsibilities:

• receive, review and process export documentation customers;
• data entry of information into our system;
• ensure necessary documentation is distributed and released to carrier, customers and agents in a timely manner;
• obtain and create quotes for shipments and source best method of transportation;
• work with cfs to coordinate and monitor the release of goods from the carrier, customs, or other governmental agencies that may be required;
• communicate with overseas agents to ensure proper pre-alerts and documentation;
• effective communication with customers, vendors and co-workers through a high volume of e-mails, phone calls and verbal contact;
• update shippers on status;
• explore options to reduce cost and increase revenue;
• track and trace shipment and provide updates to clients and sales;
• demonstrate an emphasis on customer satisfaction per company policy;
• assist as backup for alternate accounts and departments;
• perform other duties as assigned;
• adhere to all domestic and international shipping regulations;
• resolve any operation problems and irregularities;

job skills and specifications:

• must possess excellent communication skills
• team-oriented and self-motivated
• high school diploma or equivalent required
• it literate including good knowledge of ms office
• ability to work under pressure while prioritizing tasks and meeting deadlines
• excellent written and verbal communication skills

job type: full-time

experience:

• general office experience required; will train the right candidate

job type: full-time

pay: $31,200.00 - $62,000.00 per year

please send your resume through through this ad and call (347)328-0078 to discuss this position in detail.

address:141 flushing avenue

more info: compensation: 35k-75k depending on experience and network employment type: full-time job title: logistics coordinator

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