Customer service representative newhall - united states, losangeles
2 positions/ 2 shifts available - 6am-2:30pm / 9:30am-6pm
description / requirements
maintaining a positive, empathetic, and professional attitude toward customers/associates at all times.
responding promptly to customer inquiries.
communicating with customers through various channels.
acknowledging and resolving customer complaints.
knowing our process inside and out so that you can answer questions.
processing orders, forms, applications, and requests.
keeping records of customer interactions, transactions, comments, and complaints.
communicating and coordinating with colleagues as necessary.
ensure customer satisfaction and provide professional customer support.
strong phone contact handling skills and active listening
computer literate
customer orientation and ability to adapt/respond to different types of characters
excellent communication skills and phone etiquette
ability to multi-task, prioritize, and manage time effectively
high school diploma
email resume !
address:lyons near apple
more info: compensation: $15 hour employment type: full-time job title: customer service representative
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