Customer service associate - united states, concordia research station

adecco is assisting a well-established company in recruiting for a professional customer service associate in concord, ca! this is a great temp-to-hire opportunity, offering long term career possibilities and career growth.  apply today for consideration!

hours available are full time, monday – friday, 7 am – 4 pm with a one-hour lunch.  

pay is starting between $17 - $19 per hour.

primary responsibilities:

acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders.

customer service may be by telephone, fax, email or regular mail.

provides basic product/service/application information.

provides basic information on pricing and product availability.

must process orders, requests, returns and adjustments.

enforces policies within guidelines.

develops or prepares reports as needed

must efficiently utilize the computer support system.

utilizes internal contact resources for specific situations.

maintains current information in an easy-to-use format.

coordinates and expedites services issues to higher levels or other departments as needed.

job requirements and qualifications:

high school degree or equivalent

related work experience in customer service is desired

effective and professional communication skills needed

detail-oriented and ability to take initiative when necessary

intermediate software and computer skills needed (word, excel)

apply today to be considered for this customer service associate job in concord, ca, or any other positions with adecco.

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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