Telephone interviewer remote santa monica - united states, losangeles

The rand corporation is a non-profit research organization providing objective analysis and effective solutions that address the challenges facing the public and private sectors around the world.

the rand survey research group (srg) currently has openings for telephone interviewers and bilingual telephone interviewers (english/spanish). these positions will work remotely from home following four days of training at the rand santa monica office.

• part-time, hourly, temporary adjunct staff without benefits
• july to november 2022 - candidates do not need to be available for the entire period
• 24-30 hours per week during scheduled six-hour shifts
• $19.00 per hour/$20.00 per hour for bilingual interviewers

interviewers will conduct structured screening and in-depth telephone interviews using cati (computer-assisted telephone interviewing) with individuals about how their households are affected by the current economy. interviewers may also work on surveys about health care and other topics. interviewers are required to follow study protocols and strict quality control procedures.

qualifications
• excellent verbal communication skills
• clear speaking voice and professional telephone manner
• good telephone interpersonal skills to establish rapport with participants
• comfort talking with people from diverse backgrounds about sensitive topics
• good computer skills; experience with cati systems helpful
• ability to work in a production-oriented, closely monitored environment
• ability to read scripts verbatim and adhere to strict quality control procedures
• availability to work 24-30 hours per week during six-hour scheduled shifts, including at least one weekend day (most weeks)
• remote work from home requires high-speed internet connection and a quiet, private space in which to work. we provide equipment.

training
• successful applicants must attend a mandatory paid 4-day training at the rand santa monica office and will work 1-3 shifts onsite before being eligible for remote work. appropriate distancing and other safety protocols are in place in the call center.
• training is scheduled for tuesday 7/26, wednesday 7/27, thursday 7/28 and friday 7/29.

continued employment eligibility is contingent upon passing a background check and conflict of interest review and successful completion of training and approval for remote work.

to apply
please visit www.rand.org/jobs. click on “find a job.” enter “r1224” in the search bar.

equal opportunity employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet

more info: compensation: $19.00 per hour/$20.00 per hour for bilingual employment type: part-time job title: telephone interviewer non-profit organization


Expat jobs
nonprofit
United States, losangeles
2022-07-06
2022-08-05
1694423
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