Client advisor - البحرين, bahrain

Summary driving sales - achieves individual and team sales and customer targets, kpis by effectively using available data/systems to better understand own performance and sales opportunities - collects meaningful customer information throughout the client journey to feed into the crm system - effectiely uses cross- and upselling techniques to maximize sales opportunities. - guides and influences the client to make the best possible decision to buy the right product. client experience - creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. hosts the client in line with hospitality guidelines and welcome techniques. - proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store - engages with clients to uncover purchase motivations by asking good questions and listening to clients - selects the right products to the client needs and benefits. upsells and cross-sells using appropriate sales techniques - develops local and international client base and seeks to recruit and develop top clients. product and customer knowledge - using knowledge of gucci and our products, engages with the clients using storytelling. - has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients typology in order to come up with the best possible solutions for our clients. - enhances the client's experience by providing them with useful insights into the local lifestyle trends (theater, arts, travel, etc) - combines styling knowledge with the ability to mix-and-match products to best serve the client. store operations - as got a sound understanding of back of house procedures and operations - knows how to handle products effectively, manage transactions, payment processes and general store administration (eg invoice signing, ) - is aware and executes visual merchandising standards in line with guidelines - understands how the store operates and how to best contribute to the overall functioning of the store. job description driving sales - achieves individual and team sales and customer targets, kpis by effectively using available data/systems to better understand own performance and sales opportunities - collects meaningful customer information throughout the client journey to feed into the crm system - effectiely uses cross- and upselling techniques to maximize sales opportunities. - guides and influences the client to make the best possible decision to buy the right product. client experience - creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. hosts the client in line with hospitality guidelines and welcome techniques. - proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store - engages with clients to uncover purchase motivations by asking good questions and listening to clients - selects the right products to the client needs and benefits. upsells and cross-sells using appropriate sales techniques - develops local and international client base and seeks to recruit and develop top clients. product and customer knowledge - using knowledge of gucci and our products, engages with the clients using storytelling. - has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients typology in order to come up with the best possible solutions for our clients. - enhances the client's experience by providing them with useful insights into the local lifestyle trends (theater, arts, travel, etc) - combines styling knowledge with the ability to mix-and-match products to best serve the client. store operations - as got a sound understanding of back of house procedures and operations - knows how to handle products effectively, manage transactions, payment processes and general store administration (eg invoice signing, ) - is aware and executes visual merchandising standards in line with guidelines - understands how the store operates and how to best contribute to the overall functioning of the store. job type regular start date 2021-10-15 schedule full time organization florence 1921 l.l.c.

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