Assc pharmacy care coord/22/phm150 - united states, minneapolis
adecco medical & science is hiring a pharmacy care coordinator in san antonio, tx
job summary:
• conducts in-bound and out-bound calls for program requirements including, but not limited to: medication adherence member outreach calls, reminder calls, prescription refill calls and provider follow-up calls
• completes calls/assignments and ensures census management, productivity weekly and monthly standards are met
• exhibits excellent phone and communication skills while providing complete and accurate information to customers.
• receives and responds to escalated inquiries from all communication venues: e.g. task queues, portal, claim queue, department documentation platform.
• perform review of prescription claims documentation to validate correct billing. collect and maintain eligibility information in an appropriate and confidential manner.
must have covid vaccine
hours: 8 hr shifts between 9am and 8pm cst ability to work 11am-8pm cst shifts with the possible -inclusion of saturdays in the future
assignment: 3 months contract
preferred education, experience & skills:
§certified medical assistant training or certification preferred
§certified/registered pharmacy technician preferred
§ two or more years of experience in a physician’s clinic or hospital preferred.
§ previous call center experience.
§ bilingual language proficiency (english/spanish).
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
Apply to this job now Report abuse