Sales representative - ftc (12 months) - united kingdom, cannock, staffordshire
company:
finning (uk) ltd
number of openings:
1
worker type:
fixed term (fixed term)
position overview:
the role of the inside sales representative is to establish communication and maintain regular contact with assigned accounts whilst recognising the customer's individual needs and presenting a viable solution. tasked with parts and service revenue growth and building relationships over the telephone, the isr will develop customers into regular call cycles and act as a primary point of contact offering advice and support.
job description:
we believe that our people are the heart and soul of our company and fundamental to our success. our employees are rewarded with an attractive all-round benefits package including a competitive salary, 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
we have an exciting opportunity for a inside sales representative to establish communication and maintain regular contact with designated accounts whilst recognizing the customers' individual needs and presenting a viable solution. tasked with parts and service revenue growth and building relationships over the telephone, the isr will develop customers into regular call cycles and act as primary point of contact offering advice and support for their own customers and as a supporting point of contact for allocated lead generation accounts
main duties
isr account's - maintain regular call cycle, build customer relationships, offering relevant products and services, grow account revenue via parts and service sales, ability to sell csa's. promote all channels to purchase i.e. online etc.
personal development - attend regional meetings, visit own customer base, customer visits with field sales reps (overnight stays may be required) to aid isr to progress into field sales role.
manage an existing regional customer database of circa 300 customers via telephone; maintain crm and develop customer/finning relationships
active promotion of marketing campaigns, promotions and events
effective maintenance relating to call cycles; planning of repeat calls to accommodate customer requirements
maintain accurate account details and machine population with own account database to aid marketing initiatives
manage all online leads/inbound calls on a daily basis
develop strong relationships with prospect and assigned customers
connect with key decision makers
promote all aspects of finning; from parts and service through to cvas
become the account manager for the customer; recommend finning support services relevant to their needs and provide the customer with the best solution
be an advocate for digital solutions, actively promoting our ecommerce & customer experience platforms where possibleskills, education & experience
strong sales orientation
excellent interpersonal, organisational, verbal and written communication skills
innovative thinking coupled with creative problem-solving skills
proficient with ms office
professional telephone manner
the ability to work independently whilst thriving in a sales team environment
demonstrate excellent persuasive and communication skills to ensure a positive outcome
achieve set call targets per month
grow parts and service revenue by a set target percentage per annum
generate a targeted amount of personally closed/won parts and service revenue
experience within a sales environment would be an advantage
good pc skills is essential, with ability to learn new systems
previous experience with crmwe are committed to diversity and inclusion at finning, to build and sustain a diverse and talented workforce. as an equal opportunity employer, we encourage applications from all qualified individuals.
if this position is of interest to you and you hold the relevant qualifications, then apply today!
we are committed to diversity at finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities
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