Logistics specialist - customer service - united states, charlottetown

adecco is hiring immediately for a logistics specialist with a local client in charlotte, nc. the logistics specialist performs essential duties with pay starting at $18.00/hour, plus available overtime. in this role, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. the position involves heavy phone contact between external customers and contracted drivers. in addition, the position is responsible for billing and data entry tasks.

responsibilities listed but not limited to:

  • maintain phone communication between external customers and contracted drivers/couriers
  • assist contracted drivers with delivery issues
  • resolve any customer issues, complaints and answer questions
  • monitoring progress of delivery routes
  • customer billing and data entry tasks
  • assign drivers/couriers delivery routes
  • oversee all unloading processes of returning routes at days end
  • additional duties as requested
  • requirements:

  • high school diploma or ged
  • 1 year of experience in a customer service role resolving issues and responding to customer requests
  • experience in a call center environment
  • strong customer service skills and the ability to satisfactorily resolve issues
  • solid ability to multitask with exceptional organizational skills
  • ability to thrive under pressure while delivering solutions that exceed customer expectations
  • experience with microsoft office programs such as ms word, excel
  • able to lift up to 25 pounds
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    what's in this for you?

  • weekly pay starting at $18.00/hr.
  • competitive benefits with options such as medical, dental, vision, and 401(k) 
  • thousands of free upskilling courses through adecco’s aspire academy
  •  

    shift:

  • monday-friday, 7:00am-4:00pm
  •  

    click on apply now for immediate consideration for this logistics specialist position in charlotte, nc. we look forward to hearing from you



    equal opportunity employer/veterans/disabled



    the company will consider qualified applicants with arrest and conviction records


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    United States, Charlottetown ,North Carolina
    2022-09-08
    2022-10-08
    2026543
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