Logistics specialist - customer service - united states, charlottetown
adecco is hiring immediately for a logistics specialist with a local client in charlotte, nc. the logistics specialist performs essential duties with pay starting at $18.00/hour, plus available overtime. in this role, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. the position involves heavy phone contact between external customers and contracted drivers. in addition, the position is responsible for billing and data entry tasks.
responsibilities listed but not limited to:
maintain phone communication between external customers and contracted drivers/couriers
assist contracted drivers with delivery issues
resolve any customer issues, complaints and answer questions
monitoring progress of delivery routes
customer billing and data entry tasks
assign drivers/couriers delivery routes
oversee all unloading processes of returning routes at days end
additional duties as requested
requirements:
high school diploma or ged
1 year of experience in a customer service role resolving issues and responding to customer requests
experience in a call center environment
strong customer service skills and the ability to satisfactorily resolve issues
solid ability to multitask with exceptional organizational skills
ability to thrive under pressure while delivering solutions that exceed customer expectations
experience with microsoft office programs such as ms word, excel
able to lift up to 25 pounds
what's in this for you?
weekly pay starting at $18.00/hr.
competitive benefits with options such as medical, dental, vision, and 401(k)
thousands of free upskilling courses through adecco’s aspire academy
shift:
monday-friday, 7:00am-4:00pm
click on apply now for immediate consideration for this logistics specialist position in charlotte, nc. we look forward to hearing from you
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Charlottetown ,North Carolina
2022-09-08
2022-10-08
2026543
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