Stewardship coordinator - united kingdom, liverpool, merseyside

overall purpose of the role:

to ensure the charity delivers its ambitious income strategy which will see our income grow significantly over the next 5 years. a key area of development is the high value giving team which is being expanded, this role will offer support the this team and play an important role in co-ordinating events, meetings and undertaking research.

this post will report to a newly created role of major gifts officer and will have the autonomy to look at innovative and creative ways to improve the stewardship of high-net-worth supporters. you will be an accomplished, passionate professional fundraiser with a demonstrable and proven track record of effective donor stewardship.

main duties:

- co-ordinate and manage stewardship activity for the most significant donors, developing and overseeing programmes to steward key donors

- work across the team to support research and stewardship support as well as other key members of staff

- organise all donor visits and other stewardship events, supporting the team

- collate a wide variety of impact content and materials on the service provided by the charity demonstrating to donors the impact they have on the lives of the people of the north west

- support the ambassador programme, developing good and professional relationships with all key stakeholders, ensuring prompt and effective communications

- develop and manage an existing donor stewardship portfolio across alumni, parents, individuals, trusts and foundations

- ensure that all donor stewardship activity is accurately recorded on the charity's crm in accordance with donors' wishes

- liaise with team to oversee, input, report and organise meetings with major donors

person specification

qualifications

- gcses: including minimum of grade c in english and maths

- university degree or equivalent

experience:

- able to deliver excellent customer service

- proven experience of working in an administrative or operational role

- experience of coordinating meetings and minute writing

- experience of financial administration

- demonstrable experience of community fundraising and/or an understanding of the fundraising landscape

- proven experience of supporting a small team in a similar environment

skills:

- excellent written and verbal communication skills, including a confident telephone manner

- experience of conducting in-depth research

- good organisational and planning skills with ability to juggle multiple projects

- good practical knowledge of microsoft office

personal attributes:

- confident and committed to continued learning and development

- willingness and ability to work outside normal office hours on occasion, including evenings, weekends, early mornings and bank holidays

- self -motivated, flexible and adaptable, capable of working both independently and collaboratively as part of a team

- the ability to undertake on administrative tasks

benefits:

- company pension

- cycle to work scheme

- life insurance

- on-site parking

More jobs