Fraud analyst - united states, virginia
adecco is currently recruiting for fraud analysts to work for our client located in richmond, va.
type: 40hrs +/wk.
hours: 8:00am to 5:00pm m-f
duration: 6 + months
pay: $17.59
hybrid
responsibilities:
process incoming fraud claims received via email, fax and/or mail
process claim declines as appropriate to other financial institutions
process money movement via wire transfers, check issues and gl to gl movements
process recovery check mail deposits in the office on a rotational basis
process foreign currency orders
strong communication skills required to interact with internal and external customers and financial institutions on a daily basis
execute tasks efficiently, following procedures, meeting regulatory and customer experience requirements, and make effective independent decisions when necessary.
responsible for ensuring job aids are updated as necessary and undergo an annual review.
back up principal coordinators in their absence and perform certain principal coordinator tasks as necessary.
provide recommendations for department goals, process improvements, policies and procedures
able to perform detailed work with accuracy and meet deadlines.
maintain a positive attitude with internal customers and peers
other duties as assigned by the manager
a successful candidate will:
multitask in a fast paced working environment
work in a team oriented environment
good verbal and written communication skills
be able to work with limited supervision
be able to understand and follow written instructions
is self-motivated
basic qualifications:
high school diploma, ged, or equivalent certification
at least 1 year experience with microsoft office or google suite
preferred qualifications:
at least 1 year of banking experience
at least 1 year of banking fraud experience
equal opportunity employer/veterans/disabled
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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