Head of operations - united kingdom, glasgow

at gbr we have supported and resourced over 750 events this year. continuing growth means that we are creating a new role to oversee the day to day operations of the company.

this post requires a hard working and motivated individual, who has a genuine interest in the events industry. experience of small business office operations is essential.

you will be working alongside the owner as part of a small team, with responsibility for overseeing and delegating work to junior staff members.

key responsibilities include:-

- handling phone and email enquiries, answering customer queries and recommending suitable equipment for their requirements, then booking jobs into our bespoke system.

- organising schedules and allocating resources for upcoming hires and events.

- maintaining in-office calendars.

- purchasing

- bank reconciliation

essential requirements:

- ability to work without direct supervision – self managed.

- excellent customer service skills – friendly and helpful.

- strong time keeping skills.

- confident with it and capable of learning new systems quickly.

- an aptitude for problem solving and improvisation.

- the role will require some understanding of the technical aspects of our industry, which can be learnt “on the job”.

- ability to delegate tasks effectively

desirable:

- a genuine interest in the events industry.

-basic understanding of av equipment.

- an understanding of events operations and logistics

- direct experience with av, audio, lighting, or rigging disciplines.

to apply, please provide a cv and brief cover letter explaining why you would be suitable for this job.

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