Job ads - united kingdom, bristol city centre, bristol

career development path: being a expert or management reporting to: workplace operations team manager

here at hargreaves lansdown (hl) an opportunity is now open for you to join our workplace solutions operations team as operations support.

a large part of your role will be to assist the anti-money laundering (aml) team to verify hargreaves lansdown's clients in line with the uk and eu regulations.

what you'll be doing

as operations support, you will be the main point of contact for the workplace pension, investment and flexible benefit schemes hl provides to employers. you will be working alongside other teams within workplace to help set up new schemes and look after the day-to-day activities of existing work. to give you an idea, you will be responsible for the anti-money laundering verification and reverification, as well as:

maintaining schemes and members records on hl's systems and ensuring our records are up to date

investigating and resolving basic employer and member queries

ensuring group sipp contributions are applied to accounts

full training will be provided for this role.

about you

we're ideally looking for someone who is familiar with hargreaves lansdown's products and services, and experienced in dealing with clients. we're also looking for someone who can demonstrate the following skills:

administration skills with a good knowledge of microsoft packages, such as excel, powerpoint and outlook. you will be using excel on a day-to-day basis

organised and flexible with a can-do attitude. you'll be comfortable making decisions to prioritise your workload and take responsibility for your own tasks

working with a team and building relationships. you will be collaborating with colleagues such as scheme managers and client relationship managers. you'll be a team player who can support your colleagues proactively

working schedule

we have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office once- twice a week. our working hours are monday - friday, 37.5 hours per week. this role will be based in our head office in bristol, bs1 5hl.

why us?

here at hl, we're the uk's number 1 investment platform for private investors, based in bristol. for more than 40 years we've helped investors save time, tax and money on their investments.

to achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. we're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

what's on offer?

discretionary annual bonus & annual pay review

25 days holiday plus bank holidays and 1-day additional christmas closure time

option to purchase an additional 5 days holiday per year

flexible working options available, including hybrid working

pension scheme up to 11% employer contribution

sharesave scheme - have a real stake in hl's future

income protection & life insurance (4 x salary core level of cover)

health care cash plans - including optical, dental, and out patientcare

and an employee assistance programme

gympass - gym memberships and wellbeing apps available

variety of travel to work schemes with free bike storage and shower facilities

an inhouse barista serving subsided coffee and snacks

join hl's sports, i&d networks and volunteering groups (two paid volunteering days per year)

lifeworks discounts on services, restaurants and retailers

up to 30 days depending on role level & increasing with length of service

we know that sometimes people can be put off applying for a job if they don't tick every box. if you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. we'd love to hear from you!

hargreaves lansdown is an inclusive employer that values diversity in its workforce. we encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

this role may also be available on a flexible working or part time basis - please ask the recruitment & onboarding team for more information.

please note, we are unable to provide employment sponsorship to candidates.


Hargreaves Lansdown
United Kingdom, Bristol City Centre, Bristol
2022-09-29
2022-10-29
FULL-TIME
2124904
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