Operations support officer - united kingdom, central london, london

an exciting opportunity has arisen at age uk for an operations support officer to join our services and partnership affairs division contributing to supporting a variety of initiatives across the charity, aimed at improving older people's lives. as operations support officer, you will enjoy working in a busy role and will demonstrate exceptional organisational skills to ensure the successful delivery of projects across the division. we are looking for someone who will work effectively with internal and external departments managing inboxes and triaging queries, proofreading, and managing content, therefore, excellent communication skills (verbal and written) are essential. due to the hybrid nature of this role, the successful applicant will be required to commute to the central london co-working hub a minimum of 2-3 days a month. we consider flexible working requests within this role, please state your preferred hours and working pattern within your application. if you have strong administrative skills or customer service experience and would like to join the uk's leading charity for older people - we'd love to hear from you! you will have: experience of working in an operational or business support role providing a range of support services across multiple teams customer-centric approach a 'can-do' attitude and a willingness to be flexible if priorities change the ability to work collaboratively as part of a team, but also work on own initiative when required, troubleshoot, and find solutions to problems experience of managing large volumes of communications through multiple channels including ms teams, email etc excellent written and verbal communications skills ability to organise and prioritise work effectively, be flexible and meet challenging deadlines strong it skills, primarily microsoft office including excel analytical skills with the ability to accurately record and extract data proficiency to learn new digital systems ability to think creatively about how to support colleagues who are primarily working remotely experience of communicating with internal and external clients what we offer in return competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. excellent pension scheme, life assurance, health cashback plan and eap. car benefit scheme, cycle to work scheme and season ticket loan. techscheme - buy any tech from apple or currys, up to gbp1000, and spread the cost over 12 months, interest free heka fitness & wellbeing benefit. you did it awards - recognition awards from gbp100-250. additional information occasional requirement to travel and ability to work to flexible hours if required. age uk is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. we guarantee an interview to disabled candidates who meet the minimum criteria. we welcome requests for flexible working. age uk is committed to safeguarding adults at risk, and children, from abuse and neglect. we expect everyone who works with us to share this commitment. early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. age uk politely requests no contact from recruitment agencies or media sales. we do not accept speculative cvs from recruitment agencies nor accept the fees associated with them.


AgeUK
United Kingdom, Central London, London
2022-09-30
2022-10-30
FULL-TIME
2131226
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