Program manager iii - united states, jamestown (new york)
the "world's largest search engine" is looking for you!!
position description
goals of enhanced conversions temp role:
provide logistical support to partner onboarding and ops across sales, onboarding, & billing
collaborate with enhanced conversions xfn (cross functional working group)
track leads with partners and sales team and follow up accordingly
communicate status of the partner program on a weekly basis
general:
send weekly update to ec team with bullets of what has been accomplished for that week (incl progress on top advertisers / partners)
sales:
liaison with partners and our program manager to build & maintain list of prioritized target leads
rigorously maintain organized view of outreach status from partners and sales to advertiser leads, and keep up momentum with partners / internal sales team on outreach.
track ec onboarding progress with revenue under measurement for each partner
work closely with us partner manager to manage flow of inbound us partner and advertiser leads.
onboarding:
ensure partners are entered in all necessary systems of record with contacts, etc
ensure advertisers onboarded by partners are live across our systems
liaise with xfn and pm as needed to resolve partner technical onboarding issues. create internal documentation that clearly outlines the partner onboarding process in sequential order (outlining each onboarding phase), and also outlining which internal teams are responsible for each phase. escalate to spm/pom when necessary.
liaise with partners and xfn as needed to resolve advertiser technical onboarding issues. create internal documentation that clearly outlines the advertiser onboarding process in sequential order (outlining each onboarding phase), and also outlining which internal teams are responsible for each phase.
keep xfn informed on movement through pipe
update our repository with latest documentations re: pitch deck, onboarding guide, tech specs, one pagers and others by coordinating with pgms, sales.
send appropriate documents to internal and external teams.
gathering requests / collecting improvement points on internal tooling to better manage the partner program (e.g. what dashboards need to be built, what they should contain etc.)
billing
enrolling and maintaining partners on supplier management system (ariba) including budgets.
specifically, generating new pos, and ensuring that po requests contain the appropriate documentation (i.e. attach sow and relevant budgeting spreadsheets and forecasting).
reviewing contractual terms to ensure that pos comply with agreements before submitting new po requests
timely validation of invoices and processing / payment of qualified invoices to partners.
pulling mom reports to ensure invoice accuracy prior to approving. requesting partner to correct and re-submit any invoices that are incorrect. double checking monthly invoices against contractual terms. alerting partner manager if there are any inconsistencies with invoices against the partner contract.
responding to partners’ questions regarding the invoicing process in a timely fashion. help partners to navigate a new billing system, ariba, and work with them to troubleshoot any difficulties that they encounter with submitting bills against new pos in track annual budget against partner spend and alert spdms team when we are under utilizing or over spending. provide this monthly report to partner manager.
contract
track and enforce standard terms / payments to advertisers and partners regarding the ec program.
maintain a detailed spreadsheet of contractual terms, alerting to partner manager any expiring agreements at least 6 months prior to expiration date.
skill/experience/education
mandatory
qualities:
highly organized, excellent written / verbal communication, strong interpersonal skills, attention to detail, reliable, ability to learn technology / engineering concepts with ease
experience:
5+ years of program management / partner management experience
top 3 requirements:
1) strong organizational/project mgmt skills: keeping trackers, tasks, todo
2) great communication skills
3) sales experience preferred
desired
5+ years of dealing / managing internal / external stakeholders
strong facility with excel, gsuite and invoice creation / management system (e.g. ariba, sap) experience with api / tags / online ads strongly preferred
this client is requiring that all new hires show proof of covid-19 vaccination. however, accommodation considerations will be reviewed for those that cannot be vaccinated for medical, religious, or other reasons protected by law.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Jamestown (New York) ,New York
2022-09-30
2022-10-30
2131897
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