Ux research associate - united states, jamestown (new york)

the "world's largest search engine" is hiring for a temporary position.

position description

portfolio required: candidate will be needed to showcase the portfolio during interviews. 

we are looking for qualitative user experience research talents with hands-on experience conducting ux research ideally in a product environment. 

as a user experience researcher in a growing team, you'll have the opportunity to work with other researchers and independently execute research activities. we are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and have a track record in working independently. this team is a critical driving force behind gathering the users’ goals and needs, attitudes and emotions and then using them to inspire and inform design. researcher is truly seen as a strategic partner on the team. you will collaborate closely with designers, product managers, engineers, and partners in other functions to create innovative solutions that users love to use. 

responsibilities:

  • work with product managers, designers, engineers, and other researchers (both qualitative and quantitative) to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • collect and analyze user behavior by leading “wizard of oz” studies, usability lab studies, surveys, field studies, in-the-wild studies, literature reviews, experiments, etc.
  • understand and incorporate technical and business requirements into research.
  • generate findings, recommendations, and reports based on user research.
  • advocate research findings to diverse audiences through written reports and presentations compellingly.  
  • work with product teams to identify metrics for user experience, and track impact of product changes on these metrics.
  • minimum qualifications:

  • ba/bs degree in computer science, human-computer interaction, human factors, cognitive science, psychology, or other field emphasizing human behavior. 
  • at least 3 years experience in conducting user research ideally in the enterprise product environment.
  • at least 1 year experience conducting user research with it administrators
  • strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase. 
  • detail oriented, with experience independently planning, executing, and analyzing qualitative research projects. 
  • ability to communicate complex research concisely and effectively to product stakeholders.
  • excellent communication, interpersonal, collaboration and negotiation skills. listening to others and humbleness are keys to success. 
  • fluent in prioritizing and managing multiple projects.
  • flexibility in adapting to changing schedules and different projects.
  • preferred qualifications:

  • experience conducting research in the enterprise domain such as workers and it admins in companies.
  • master’s or phd degree in computer science, human-computer interaction, human factors, cognitive science, psychology, or a related field. 
  • track record leading or executing research projects from start to end while involving stakeholders appropriately at each stage of the product lifecycle.
  • familiarity with computer operating systems from the technology perspective. 
  • background with both qualitative and quantitative is a plus.
  • this particular client is requiring that all new hires show proof of covid-19 vaccination. however, accommodation considerations will be reviewed for those that cannot be vaccinated for medical, religious, or other reasons protected by law.



    equal opportunity employer/veterans/disabled



    the company will consider qualified applicants with arrest and conviction records


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    United States, Jamestown (New York) ,New York
    2022-10-03
    2022-11-02
    2143095
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