Er program manager - united kingdom, manchester

er program managerjob id: amazon uk services ltd.job summary

at amazon, we're not only working to be the most customer-centric company on earth, but also the earth's best employer. to get there, we need exceptionally talented, bright, and driven people. the employee relations (er) team are looking for a dynamic, organized self-starter to join our human resources team as an er program manager. the position reports to the head of employee relations uk and ireland, within the operations human resources group at amazon.

the central objective of amazon's er team is to ensure fair and respectful treatment of employees, consistent with our core business values and objectives. the er team is responsible for the identification of defects in our employee experience across all roles in the ww ops organization. finding these defects is not enough though; as a program manager with a demonstrated passion for building innovative new tools and processes for our associates and leaders, you will play a critical role in the building and management of new programs from discovery through sustainment, and partner with leadership stakeholders and cross-functional partners to deliver mechanisms that improve the employee experience. the ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labour relations issues and projects.

the individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. balancing time between projects and crisis-response is a critical component for success in the position. this is a full-time position that will require some travel, up to 30% of the time over the course of the year. due to the nature of the travel, the base location is flexible.

key job responsibilities drive ongoing communication strategy, change management plan and alignment between stakeholders and cross-functional project teams to ensure the on-time delivery of a quality solution. independently build out the approach, milestones and timeline of er programs. lead through all stages of discovery, planning, execution and sustainment to deliver on program outcomes. drive the assessment and prioritization of customer requirements as well as the testing and iteration of solutions built to ensure they meet clearly defined success criteria.basic qualifications bachelor's degree or combo of education and experience in human resources, labour relations or legal related field. experience in designing and delivering successful training programs good understanding of ms office systems including but not limited to outlook, word & excel proven stakeholder management skillspreferred qualifications proven experience in program management or business process management project/program management certification or working towards relevant post grad education in human resources, employee relations technically proficient in ms office tools (outlook, excel) and hr information systems ( peoplesoft) would be advantageous.we can offer you the chance to work with and for great people in a company where you can really make a difference. we also offer competitive compensation packages. if you would like to work for a fast-growing global organization, giving you unlimited future career and development opportunities - then apply for amazon.

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amazon is an equal opportunities employer. we believe passionately that employing a diverse workforce is central to our success. we make recruiting decisions based on your experience and skills. we value your passion to discover, invent, simplify and build. protecting your privacy and the security of your data is a longstanding top priority for amazon. please consult our privacy notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

our inclusive culture empowers amazonians to deliver the best results for our customers. if you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the applicant-candidate accommodation team (acat), monday through friday from 7:00 am gmt - 4:00 pm gmt. if calling directly from the united kingdom, please dial (tel: ). if calling from ireland, please dial (tel: ).


Amazon UK
United Kingdom, Manchester
2022-10-05
2022-11-04
FULL-TIME
2149130
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