Customer service representative - remote - united states, austin
adecco is hiring a service representative for a call center!
this is a remote position but must be fully vaccinated or have approved accomodation! must be available from 7 am to 7 pm cst, monday – friday.
this role provides unbiased assistance to medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. assists with problem resolution, as needed. responds to phone inquiries in a prompt, courteous and concise manner. documents all encounters in clear and concise online logs. transfers callers to other call center units as needed. meets individual performance standards. performs other duties as may be assigned by management. attains and maintains strict required attendance and performance metrics.
perks:
· hourly pay rage starts at $17.50 - $20 per hour.
· competitive benefits
· referral bonuses and incentives
· join a company that values fun and collaboration
requirements:
· minimum 1 year call center experience
· minimum 1 year customer service experience months relative experience.
· excellent customer service skills
· high school diploma or ged required
· must pass background check
this client requires proof of full covid vaccination or approved accomodation at time of hire.
adecco is hiring immediately for these roles! we offer remote onboarding as well as free upskilling opportunities. apply now to get started!
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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