adecco is currently assisting a local client in their search to fill a call center support agent job in austin, tx! apply now if you meet the qualifications listed below!
type: fulltime (40 hours / week) contract
length: 6+ months
pay: 18.50 / hr
shift/hours: business hours
responsibilities for this call center support agent??????? job include, but are not limited to:
provide first tier product support via phone, email, online web tools for allergan aesthetics current medical devices; coolsculpting, coolsculpting elite, cool tone and diamond glow
open and handle multiple complaint calls daily. write, communicate and submit customer complaints within the required qa timeframe of 2 days
process and submit service requests in a timely manner
interface with other departments as needed: quality assurance, customer support, service, shipping, product surveillance, sales, etc
complete all required training to be able to function in various aspects of position
serve as the customer advocate and liaison to quickly and fairly resolve service problems for customers
qualifications for this call center support agent??????? job:
associates degree required
ability to read and understand training and job aids and communicate with u.s. based customers
minimum of two years’ experience as customer service representative and demonstrate proficiency in all aspects of that position
demonstrated oral and written communication skills required to communicate with abbvie customers and internal support organizations
proven demonstrated analytical and problem-solving skills
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Austin ,Texas
2022-10-25
2022-11-24
2234697
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