Key account manager - united states, perito moreno
summary:
responsible for the sale of company products and services to assigned and target customers to achieve sales and profit goals. the representative will utilize the approach, strategies and tactics prescribed by the company. the employee will be a sustaining resource to the customers' business through effective communication bakery solutions, total product, and service offerings. perpetuates the growth of the company bakery solutions brands at all times by maintaining a positive business relationship with all stakeholders. treats all customers (both internal and external) with respect, courtesy, and kindness.
essential duties and responsibilities:
· responsible for attaining or exceeding the annual sales budget for the assigned customers.
· utilizes the strategy, objective, action steps & responsibilities (s.o.a.r.) process to focus on objectives and communicate to appropriate parties. this includes appropriate research on the customer and aligning their needs with the company’s competencies.
· communicates weekly to the distribution center sales manager, general manager and vice president, and business development, their results on the identified account priorities and actions needed to be successful.
· presents products to the customer using a professional business plan approach. this includes written proposals, product specifications, and product demonstrations. it may also include pro-formas, plan-o-grams, product life cycle graphs, marketing and vendor support plans, etc.
· maintains and quotes prices to customers. maintains a pricing and margin structure that is consistent with company guidelines and achieves or exceeds company goals.
· responsible for inventory forecasts, sales administration of new items, and resolving customer supply emergencies and everyday needs.
· facilitates orders via ps or edi. manages order-processing issues such as designated order cut-off times, shipping addresses, delivery minimums, etc.
· facilitates collection of customer payments. communicates and update all customers on compliance with credit terms.
· utilizes company data and field data to prepare period-end reports that include sales trends, variance to prior and budget, s.o.a.r. activity, margin, a/r, competitive activity and a narrative on business drivers.
· follows up on all customer requests and questions to ensure appropriate response is made and customer is satisfied. utilize proper internal and external communication to address business issues.
· travels as required by the needs of the customer, within company and budget guidelines. coordinates all activities required with travel (samples, technical service, etc) to minimize costs.
· continually develops knowledge of and representation of the company's products, services, and policies, including company sponsored training as assigned.
· adhere to all company policies, procedures and safety rules as stated in the employee handbook and otherwise posted or communicated.
· other duties as assigned to reach company goals.
education and/or experience:
bachelor’s degree and at least seven years of related industry experience or combination of education and experience. prior baking industry experience preferred.
computer skills:
basic computer skills including msword, excel, power point, e-mail and internet.
certificates, licenses, registrations:
must have, and maintain, a valid driver's license. must maintain current auto insurance.
job type: full-time
schedule:
ability to commute/relocate:
work location: one location
equal opportunity employer/veterans/disabled. to read our candidate privacy information statement, which explains how we will use your information, please visit. http://www..com/candidate-privacy/ the company will consider qualified applicants with arrest and conviction records.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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