Dispatcher - united states, seattle

company description

our company is a dynamic organization focused on becoming the essential link in the international business logistics supply chain. we provide various operational logistics services such as loading, transportation and storage of surplus products.

we are currently seeking a dispatcher to join our vibrant team. the working hours are monday to friday from 6am to 5pm and occasional saturdays.

as a professional team member of our company, the main responsibilities of the dispatcher consists of the following:

general tasks

  • provides load planning, driver scheduling/appointments, and dispatch duties for dedicated in house fleet.
  • maintains positive and encouraging working relations with all colleagues and drivers
  • provides constant communications of order issues to teams in seattle, spokane & terminal operations
  • provides daily and weekly performance data reports
  • utilize internal system to address issues and document interaction with drivers
  • follow specific escalation process in the event of major service failure / issue.
  • respond promptly to driver or other team needs.
  • accurate and timely entry into operation system of empty/loads status
  • keeping edi reports up to date with communication with carriers
  • assists with implementing safety and operational programs
  • ensures accurate and timely completion of daily and weekly tasks
  • responding to and filing emails to keep shared inbox clean
  • managing standby times from drivers at port to ensure production standards are kept
  •  

    qualifications

  • must have at least 1 year of port drayage experience working with ocean container drayage customers
  • high school diploma
  • minimum 1 yrs experience with drayage / intermodal business
  • knowledge of customer service principles and practices.
  • communication skills – verbal and written.
  • listening skills.
  • customer-focused team player.
  • time management skills.
  • computer knowledge of outlook and ms office (word, excel, power point, etc.).
  • well organized with high attention to detail and accuracy
  •  

    in addition to the above, our employees have the benefit of:

  • many hours of overtime available;
  • health insurance;
  • 401k; and 
  • competitive salary


  • equal opportunity employer/veterans/disabled



    the company will consider qualified applicants with arrest and conviction records


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    United States, Seattle ,Washington
    2022-10-28
    2022-11-27
    2247751
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