Lowell open day - customer solutions associate - united kingdom, leeds, west yorkshire

summary

we're lowell, and we have a mission to make credit work better for all. we are one of the europe's leading credit management companies, we're based in yorkshire, and have offices across europe.

we buy debts from lots of different companies in all kinds of sectors and help our customers pay off that debt in practical and affordable ways, without adding to it. every year, we help thousands of people take control of their debts we understand that every person's situation is different.

job description

lowell open day: customer solutions associate

we're pleased to announce we're running our second open day following the huge success of the one earlier this month... read on to learn what it's all about....

are you interested in the customer solutions associate role at lowell but would like to learn more? we're offering you an opportunity to come and visit us at our offices in leeds valley park where you'll have the opportunity to speak to colleagues about the role and learn more about our mission to make credit work better for all.

event details

date: saturday the 22nd of october

time: you will be allocated a time slot between 10am and 12pm

estimated duration: 2 hours

location: an in-person event at ellington house, 9 savannah way, leeds, ls10 1ab (plenty of free parking!)

what do i need to bring? one form of id for registration

dress code: smart casual

what's more:

we have several jobs available within our customer engagement centre, and we're searching for talented candidates to join our growing team!

a fantastic opportunity to learn more about lowell the role and secure your new role... in just one day!

our team leaders will conduct "mini interviews" on the day, as well as group collaboration sessions.

secure your new role with start dates in november.

free to attend!

the role:

they say it's good to talk - and we couldn't agree more, because that's how we help our customers and as a customer solutions associate, a pivotal role in our busy contact centre, you'll speak to customers and help to find an individual solution for them by understanding their needs.

some of our customers are in vulnerable situations, and you'll be there to help them find the right way forward - whether that's agreeing a repayment plan or directing them to free debt advice.

handling customer interactions via our different service channels - to start with this will be both inbound and outbound calls however we also service our customers via email and live chat, our focus is finding the best outcome for every customer. you'll do this whilst working to targets and kpis.

so, do you want the opportunity to learn more about your next employer before taking the leap? are you able to work towards kpi's in a call centre environment, and have the transferrable skills to do the role? most importantly, do you want to support customers out of debt? if the answer is yes, apply today to secure a place at our open event on the 1st october.

an exciting career is much more than just a salary. we also understand that everyone, regardless of culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, can contribute to our goal to make credit work better for all. our strength is in our people. so, at lowell you'll get:

a starting salary of from gbp22,000

hybrid working with a choice of ft shifts, or a part time shift working 9.30am -2.30pm

a discretionary annual bonus for a job well done

3% flexible benefits; pick additional benefits or take as cash each month. whether this is extra holiday or dental cover there will be something for you.

28 days holiday plus public holidays with option to purchase up to an additional 5 days

life assurance & group income protection

a fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site gym facilities.

wellbeing support and a programme of webinars and classes geared towards mindfulness.

we believe our greatest assets are our people and we're keen to develop people who want to make a difference. are you interested in joining our fantastic team of people at lowell? take the next step and apply to register for the event, today!!

we're looking forward to meeting you!


Lowell Group
United Kingdom, Leeds, West Yorkshire
2022-10-29
2022-11-28
FULL-TIME
2249946
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