Debt adviser - united kingdom, central london, london

starting salary: gbp34,629

job level: level 3 zone 2

work location: hybrid (home working & office at 5 pancras square, london n1c 4ag)

hours per week: 36

contract type: permanent

closing date: sunday 13th november 2022 at 23.59

interviews to be held: week commencing 21st november 2022

alternative flexible working options available / open to discussion

anonymised application - in keeping with camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

about us

in camden we are committed to working together to make our borough the best place to live, work, study, and visit. partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. here's where you can help decide a better future for us all.

camden's main offices are located in modern award winning offices at king's cross. you can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.

the role

we are seeking a debt adviser to join our growing team to deliver excellent services helping our residents living in camden's homes. this role provides a trusted debt advice and case management service to our residents.

provide a high quality debt and money advice and casework service to residents; undertaking a range of debt actions on their behalf relating to priority and non-priority debts and supporting vulnerable adults to maintain their tenancies.

about you

the successful candidate will enjoy working as part of a team, and under pressure, and have knowledge in debt and financial inclusion advice and experience in advice and case working.

there is an opportunity within this role to train and work up to being a senior debt & financial inclusion adviser if you undertake and pass the ima certificate and training to become a dro intermediary and hold an active caseload.

to find out more about what it is like to work at camden, meet some of our people by clicking here

working for camden

we're ready to welcome your ideas, your views, and your rebellious spirit. help us redefine how we're supporting our communities, and we'll redefine what a career can be. if that sounds good to you, we'd love to talk.

at camden, you'll receive a host of benefits as well as joining a flexible working employer. click here to see full details of our benefits.

additional information

to view the job profile, please click here

to apply for this job please follow the "apply" link. in the 'why you?' section of the application you will be required to demonstrate how you meet the role criteria noted in the job profile under the "about you" section.

for an informal discussion about the role contact sussy quirke on

inclusion and diversity

we want camden council to be a great place to work and to ensure that our communities are represented across our workforce. a vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. we particularly welcome applications from black, asian and those of other ethnicities, lgbt+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

to discover more about camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

asking for adjustments

camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. this includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. if you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 pancras square.

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