It specialist - saudi arabia, riyadh

Job descriptionmaintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact.review diagnostics and assess the functionality and efficiency of systemsimplement security measuresmonitor security certificates and company compliance of requirementsoffer technical support to company staff and troubleshoot computer problemsinstall and update company software and hardware as neededanticipate and report the cost of replacing or updating computer itemsinforms themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within hill international, and ensures continued compliance with these requirements while employed by hill.perform other duties as assigned by the line manager/supervisor.responsibilitiesmaintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact.review diagnostics and assess the functionality and efficiency of systemsimplement security measuresmonitor security certificates and company compliance of requirementsoffer technical support to company staff and troubleshoot computer problemsinstall and update company software and hardware as neededanticipate and report the cost of replacing or updating computer itemsinforms themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within hill international, and ensures continued compliance with these requirements while employed by hill.perform other duties as assigned by the line manager/supervisor.skills3-5 years of experience as an it support analystproven experience as a it engineer or relevant positiondegree in computer science, engineering, or relevant fieldcertification as it analyst will be an advantage (e.g. comptia a+, net+, microsoft certified it professional, azure fundamentals)good knowledge of internet security and data privacy principlesin-depth understanding of diverse computer systems and networksprovide exceptional customer service via phone, in person, and email as appropriatemicrosoft windows servers knowledgegood diagnostic and problem-solving skillsworking knowledge of relevant operating systems, software and programminga software engineering or computer applications/systems graduate with 7+ years of experience in the relevant position.excellent problem-solving and critical thinking skillskeen attention to detailgood organization, time management and prioritizationefficient troubleshooting abilitieseffective communication skills, including speaking, writing and active listeninggreat customer service and interpersonal skillsgood communication ability in arabic and english

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