Contact center agent - saudi arabia, riyadh
Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.analyze client requirements and offer the best possible solution or information.explain all the essential details of the organization's products and services to captivate the customer's attention.take the initiative to build fruitful connections through fluent and engaging communication.maintain necessary call log details using the latest technology available in the company's cloud or digital database.provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.skillsproven track record of handling all the duties and responsibilities of a call center agent or associate.efficient in communicating clearly with the caller by following appropriate telephonic etiquette.a passionate individual with the potential to handle multiple activities while attending a call simultaneously.strong command of handling relevant computer operation activities to boost overall work productivity.refined communication skills with an ability to persuade customers.flexibility and openness to innovation and improvement.
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