It support executive - united arab emirates, dubai
It support executive (uae national)key responsibilitiesresponding to helpdesk tickets by providing user support through diagnosing and troubleshooting problems related to hardware or software via. phone, email, or in-person.documentation of all issues encountered with solutions by utilizing helpdesk software for sharing with team and for future referenceanalyzing the requirements and procuring assets with suitable specifications in response to requests made.setup, and provision of business systems for users.maintenance and up-gradation of assets to isolate issues with performance and to ensure its longevitytraining users to identify and troubleshoot minor issues.educating users with software fundamentals to simplify work and increase productivityutilizing the information on the internet and technical manuals to provide workable solutions for problems encountered.expanding the range of internet connectivity by providing and implementing network devices and assisting end-users in achieving a successful connectionensuring that the data backup was carried out and that all the information is safe and secureskillsit support executive (uae national)
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