Call center agent - united arab emirates, dubai
Attend and manage formal calls and provide accurate and concise information without any delay.provide accurate information to the caller, catering to all the necessary inquiries.keep the customer interested in the features and utility of a product through effective telephonic communication.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.maintain necessary call log details using the latest technology available in the company's cloud or digital database.enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.skillsprior exposure to working in a call center or customer service support profile.good command of verbal communication skills to intrigue the listener and provide accurate information.adroit multi-tasker with an ability to note important pointers while attending a vital customer call.proficient in using modern communication tools and software for facilitating formal routine processes.polished convincing and negotiations skills.flexibility and openness to innovation and improvement.
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