Call center agent - united arab emirates, dubai
Manage inbound and outbound calls in a timely manner.assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.develop long-term contacts through qualitative telephonic discussions and conversations.back up all the call history details by effectively utilizing the company's call center database.offer optimum call support service by initiating conversations in a respectful and welcoming tone.skillsprevious experience in a customer support role.strong phone and verbal communication skills.showing high efficiency along with handling several tasks in the daily routine.strong command of handling relevant computer operation activities to boost overall work productivity.polished convincing and negotiations skills.ready to adapt and elevate existing skills based on improvement feedback.
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