Call center agent - united arab emirates, dubai

Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives provide information to the customer about our products and create lead using proper lead type.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.skillsprior exposure to working in a call center or customer service support profile.good command of verbal communication skills to intrigue the listener and provide accurate information.ability to multi-task.strong command of handling relevant computer operation activities to boost overall work productivity.polished convincing and negotiations skills.portraying a positive outlook towards suggestions from the management related to required improvements.

Call Center Agent
United Arab Emirates, Dubai
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