Operations Specialist 2300 per hour Downtown Brooklyn - Newyork jobs

If you're interested in applying for the role, you can check it out here: https://www.hireart.com/jobs/b6aa7057/apply

HireArt is helping a self-driving vehicle startup find an Operations Specialist to provide support to their self-driving shuttle operations. In this role, you ensure the safe and smooth operation of autonomous shuttle services, provide excellent customer service to passengers, and be a key source of feedback to engineers while assisting with testing.

The ideal candidate is tech-savvy, versatile, possesses leadership qualities, is always punctual, and is enthusiastic about resolving problems that will lead to the advancement of cutting-edge technologies. All candidates should be safe drivers with a valid driver's license and a clean driving record.

As Operations Specialist, you will be responsible for:

Site and Fleet Operations:

Coordinate the successful execution of opening and/or closing procedures.Manage shuttle service reservations or on-demand requests Act as point of contact in the field for management at site levelAct as a dispatcher to the team in the fieldPerform fleet management tasks such as inspecting vehicles and reporting.Help maintain efficient, clean, and organized sites and vehicles.Follow and update operational procedures and processes.Support office administration, vehicle maintenance program, and in-fleeting at assigned site.

Customer Service

Engage with customers who are eager to be the first adopters of autonomous technology and provide excellent customer service to passengers Educate clients, riders, self-driving enthusiasts, and curious onlookers about the technology and autonomous transportation service Work with site operations manager and team members to build and improve strong customer relations

Vehicle Testing Support

Coordinate various requests in the self-driving vehicles in pilot locations with mentorship from the engineering team. Safely operate the vehicle, following testing plans provided by technical associates and engineers, and provide detailed feedback to the engineering team.

If you're interested in applying for the role, you can check it out here: https://www.hireart.com/jobs/b6aa7057/apply

Requirements Comfortable with computers and running/operating software from a laptop in a moving vehicle for extended hoursMust be at least 21 years old with an active and valid driver’s license for at least one year; satisfactory driving record requiredAbility to pass safety driver suitability check and assessmentExcellent communication and decision making skillsAbility to follow test plans with strong attention to detailAbility to multi-task, organize time, and communicate in a team environmentExcellent team member - punctual, reliable, and honest

Preferred Qualifications

Associates/Bachelors degree in any field, preferably business or operationsFamiliarity with Linux operating system and Unix command-line interfacePrevious professional driving experience (e.g. driving for rental agency, limousines, chauffeur, etc.)Previous experience in a customer-facing positionStrong passion for delivering a professional transportation service

Commitment: This is a part-time contract position staffed via HireArt and based in Brooklyn, NY.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.

If you're interested in applying for the role, you can check it out here: https://www.hireart.com/jobs/b6aa7057/apply

More info: compensation: $23.00 per hour
employment type: part-time

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customer service
United States, newyork
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