Behavioral health care advocate (case management) telecommute in tennessee - united states, atlanta

you’re looking for something bigger for your career. how about inventing the future of health care? optum is offering an innovative new standard for care management.  we're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. our growth is fueling the need for highly qualified professionals to join our elite team. bring your skills and talents to a role where you’ll have the opportunity to make an impact on a huge scale.  join us. take this opportunity to start doing your life's best work. (sm)

the overall purpose of the behavioral health care advocate is to improve the enrollee's ability to remain stable in the community and out of the hospital. the role is to engage the person in the treatment process and then assist him/her to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization.

the behavioral health care advocate position is also designed to be a direct clinical liaison between health plan staff and the clinical network. the program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services.  the role will focus on supporting families who have a child with complex behavioral needs, ideally the candidate will have a background working with children and adolescents.

if you are located in tennessee, you will have the flexibility to telecommute* as you take on some tough challenges.

primary responsibilities:

responsible for assessing current behavioral health status for members identifies and provides community service linkage assists enrollees with aftercare appointments provides subsequent member follow-up as determined by individual member needs works with enrollees to identify gaps in care or obstacles to care and problem solves for successful connection to needed services reviews ip census each day to determine which enrollees on the census are re-admits within the last 12 months attends meetings with treatment team to develop a successful aftercare plan manages the aftercare follow-up of identified high risk enrollees (manages follow-up calls/outreach and documentation) meets with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs

you’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

required qualifications:

master's degree in psychology, social work, counseling or marriage or family counseling; or licensed ph.d current, unrestricted license to practice at the independent level in the state of tennessee or current rn license in the state of tennessee 5+ years of experience with mental health and substance abuse 2+ years of experience in a case management role proficiency with microsoft office suite programs (word, outlook, internet) reside in tennessee

preferred qualifications:

experience in an inpatient setting experience working in an environment that required coordinating resources and utilizing multiple groups and resources for patients experience working within a managed care organization (mco) pediatric case management experience experience in a telephonic role full covid-19 vaccination is an essential requirement of this role. unitedhealth group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

to protect the health and safety of our workforce, patients and communities we serve, unitedhealth group and its affiliate companies now require all employees to disclose covid-19 vaccination status prior to beginning employment. in addition, some roles require full covid-19 vaccination as an essential job function. unitedhealth group adheres to all federal, state and local covid-19 vaccination regulations as well as all client covid-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. candidates must be able to perform all essential job functions with or without reasonable accommodation. failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

careers with optum. here's the idea. we built an entire organization around one giant objective; make health care work better for everyone. so when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. optum, part of the unitedhealth group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. for you, that means working on high performance teams against sophisticated challenges that matter. optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.

diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

unitedhealth group is a drug - free workplace. candidates are required to pass a drug test before beginning employment.   

job keywords: case manager, care advocate, social worker, therapist, counselor, mental health, behavioral health, managed care, substance abuse, inpatient, lp, lcsw, lmft, lmhc, lpc, nashville, tennessee, tn 

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