Head of quality assurance - united kingdom, eastleigh

Are you an experienced head of quality assurance? are you looking for an exciting new challenge? if the answer is yes, we want to hear from you! draper tools has been established for over 100 years. it's a family run business, currently with the 4th generation of drapers at the helm. you can feel this in the culture which cares for its people and stockists like an extended family. the pace of change is accelerating and with that, we are keen to recruit a head of quality assurance to lead our quality assurance team at our head office in chandlers ford. come and join us! we are keen to attract new talent who can make a difference in our workplace. this means that all candidates who are offered a role before the end of january 2022 and go on to start in a permanent role with us, will receive a bonus of gbp500 (gross, pro rata if part-time) in their first month's pay. what will i be responsible for? as the head of quality assurance, you will have a determination to improve performance and a passion for delivering results. you will build, lead, and inspire the quality assurance team to deliver the day-to-day functions of the quality assurance department. responsibilities include: overseeing iso9001 and iso14001 compliancemaintaining documented procedures, product certification and other compliance requirementsoverseeing product testing and performance reports to ensure both functional and legal requirements are meetmanaging goods inward and pre-shipment product inspectionsliaising and collaborating with our far east general manager and qa teamcommunicating directly with our supplier base as requiredoverseeing analysis and investigate of product warranty return and customer reviewsacting as a key stakeholder in progressing our sustainable environmental policyassisting the customer service and technical support teamsgenerating and measuring kpi reports for senior managementproviding technical and practical guidance to the buying and quality assurance teams could this be the ideal role for me? if you have proven, substantial experience in a senior role, working either in the manufacturing, importing, distribution or retail environment - ideally from within the hand tool, power tool, hardware market sector, then this could be the ideal role for you! you will also have the following skills and competencies: experience dealing with manufacturers/suppliers from uk, eu and importantly the far east - ideally having had first-hand knowledge of such facilitiesable to demonstrate both practical and analytical skillshave a genuine interest in progressing sustainable environmental actionsbe an excellent manager with the ability to lead and coach the team to success. you have extensive experience in quality assurance process and relating product knowledgeable to build strong relationships; you can work cross functionally and with global teams around the worldconfident in presenting to internal key stakeholders and customersrecognise the importance of both internal and external feedback and can use this insight to influence meaningful and positive changepossess integrity, recognising the importance of acting early and escalating where requiredresilient when under pressure rewards and benefits in return for your hard work as our head of quality assurance, you will be offered a competitive salary and a great range of benefits including: 25 days holiday *pension schemeprivate health scheme *staff discount on draper productsfree on-site parking at head officelong service bonus *day off for your birthdayemployee discount scheme (discounts on certain retailers, cinema tickets etc.) *after qualifying period if you have the skills and experience required to succeed as our new head of quality assurance, we want to hear from you! please click apply below to register your interest. no agencies please

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