Recruitment and retention manager - united states, rock hill

Recruitment and retention manager roles/responsibilities the recruitment and retention manager is expected to recruit, hire, train, engage, and support a staff of caregivers necessary for providing the highest quality of service to clients. additional compensation for being a part of the offhours team rotation. the position is a full-time position. main job responsibilities include: recruit quality applicants to ensure a good flow of caregiver candidates for the hiring process. ability to meet/exceed goals for hire/retention. recruitment through home instead website, facebook page, other online opportunities. out in community as time allows prn. schedule and conduct applicant interviews in an efficient and professional manner. conduct reference checks, criminal background checks, motor vehicle checks, drug screens, etc. on all caregiver candidates. ensure quality assurance on all employment records including but not limited to i-9 forms, w-4 forms, and all other employment-related documents as outlined by company standards. plan, schedule, conduct, and track all caregiver training - both initial training and ongoing training. fully engage in the caregiver leadership experience. develop and maintain a positive relationship with all caregivers through phone calls, cards, and special events (e.g., holidays, birthdays, etc.). develop strategies to promote caregiver retention and satisfaction. plan and successfully execute quarterly caregiver meetings. prepare local content for the monthly caregiver newsletter. schedule and conduct caregiver annual reviews. provide ongoing feedback and coaching to caregivers for quality service, caregiver accountabilities, and problem resolution. work in partnership with the care management and scheduling departments to coordinate caregiver schedules with an emphasis on creating high quality matches and extraordinary relationships with our clients. monitor for compliance for local and federal labor and safety laws. ensure the caregiver team is informed and adhering to all company policies, procedures, and business ethic codes. be a part of the 24x7 on-call for additional compensation. secondary job responsibilities include: enter and maintain accurate and timely data in internal systems. maintain regular attendance at the office to execute job responsibilities. demonstrate open and effective communication with colleagues, employees, and clients/families. develop a daily status of activities. desired attributes: ability to work in fast paced work environment. ability to remain calm while under pressure and manage stressful situations well. ability to work well in a team-oriented environment. must have management skills for effective oversight of large caregiver team. must have excellent communication skills – oral and written communication skills and the ability to listen effectively. ability to organize and prioritize daily, monthly, and yearly work. ability to meet deadlines. must have the initiative to complete duties promptly and assist other office staff as needed. must be proficient with computers and microsoft office. requirements: applicant must have a reliable vehicle, current driver’s license, current automobile insurance. pre-employment screens, such as driving record check, criminal background check, and drug screen, will be included in the hiring process.

each home instead franchise is independently owned and operated.

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