Clinical program manager healthcare wellmed san antonio tx - united states, new braunfels

do you have compassion and a passion to help others? transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm) 

wellmed provides concierge - level medical care and service for seniors, delivered by physicians and clinic staff that understand and care about the patient’s health. wellmed’s proactive approach focuses on prevention and the complete coordination of care for patients. wellmed is now part of the optum division under the greater unitedhealth group umbrella.

the optimal care clinical program manager is responsible for planning and implementing program innovation initiatives selected for participation by wellmed including, but not limited to, optimal care, referral management, pilot projects, and community partnerships endeavors related to the populations we serve. the manager will develop project deliverables, budgets and timelines related to program activities and provide clinical guidance for assigned projects/studies. the manager coordinates staff training and program activities with operational staff to ensure their success and to meet program needs and compliance with program requirements. the manager collaborates with stakeholders related to program initiatives such as market operations, provider relations, it, hce, and senior leadership. the manager evaluates program success through appropriate evaluation methods including, but not limited to, patient/provider focus groups, customer service/provider surveys for customer experience feedback and data analysis.

primary responsibilities:

plans and implements program innovation initiatives selected for participation by wellmed including optimal care, pilot projects, and community partnerships related to the populations we serve develops project deliverables, budgets and timelines related to program activities, as needed provides guidance, reviews clinical protocols, and collects clinical data for assigned projects/studies develops and implements policies and procedures related to assigned programs and projects fosters open communication by interacting directly with the markets, departments, and senior leadership; acts as a resource to all internal and external customers to ensure smooth program operations plans and manages activities of assigned programs provides constructive information to minimize problems and improve project outcomes seeks ways to improve job efficiency and makes appropriate suggestions following the organizational structure in collaboration with operational partners, coordinates staff training and program activities to ensure their success and to meet program needs and compliance with program requirements oversees and actively participates in activities to evaluate program success and achievement of program outcomes utilizes appropriate evaluation methods including, but not limited to, data collection, data analysis, conducting patient/provider focus groups, customer service/provider surveys for customer experience feedback monitors processes to ensure projects/programs are successful, including maintaining continuous quality improvement activities to ensure outcomes achieve targeted performance goals ensures timely preparation of reports, and records for dissemination to stakeholders attends required meetings, contributes and participates in committees as requested participates and assists in professional development training activities and education programs to keep staff abreast of health care trends and practices performs all other related duties as assigned
 

this is an office-based position, oaks ii/network blvd., 78249 / office park located at ih 10 east and de zavala road / occasional local and non-local travel is required as determined by the business

you’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

required qualifications:

bachelor of business administration, health administration, nursing or related field required (4 additional years of experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree) at least 5 years of healthcare experience to include experience in a managed care setting, hospital setting and/or physician practice setting minimum 3 years of project management experience in a healthcare environment solid data mining, analytical and reporting skills required. must be able to review and interpret data to make recommendations to senior-management proficiency in microsoft word, excel and powerpoint applications out-of-town travel required as deemed necessary by business need full covid-19 vaccination is an essential requirement of this role. candidates located in states that mandate covid-19 booster doses must also comply with those state requirements. unitedhealth group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

preferred qualifications:

master’s in nursing, business or health administration lean six sigma or project management certification

physical & mental requirements:

ability to lift up to 25 pounds ability to sit for extended periods of time ability to use fine motor skills to operate office equipment and/or machinery ability to receive and comprehend instructions verbally and/or in writing ability to use logical reasoning for simple and complex problem solving
 

to protect the health and safety of our workforce, patients and communities we serve, unitedhealth group and its affiliate companies require all employees to disclose covid-19 vaccination status prior to beginning employment. in addition, some roles and locations require full covid-19 vaccination, including boosters, as an essential job function. unitedhealth group adheres to all federal, state and local covid-19 vaccination regulations as well as all client covid-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. candidates must be able to perform all essential job functions with or without reasonable accommodation. failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

careers with wellmed. our focus is simple. we're innovators in preventative health care, striving to change the face of health care for seniors. we're impacting 550,000+ lives, primarily medicare eligible seniors in texas and florida, through primary and multi - specialty clinics, and contracted medical management services. we've joined optum, part of the unitedhealth group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. our providers and staff are selected for their dedication and focus on preventative, proactive care. for you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

wellmed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. through the wellmed care model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. we partner with multiple medicare advantage health plans in texas and florida and look forward to continuing growth.

diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

unitedhealth group is a drug-free workplace. candidates are required to pass a drug test before beginning employment.

job keywords: wellmed, healthcare, bilingual, regional/program manager, clinic operations, policy and procedures, medical practice management, registered nurse, rn, san antonio, new braunfels, seguin, gonzales, shiner, yoakum, boerne, 78249, texas, tx

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