Administrative professional - united states, doctor sobral
hi,
hope you are staying well and safe during this covid-19 pandemic
i am a technical recruiter working with collabera and i have an interesting opportunity coming up with one of my client
they are quickly looking forward to interview and hire on the given below role
reach out to me at [phone number shown when applying] at your earliest convenience and share your resume at [email available when viewing the job]
job title:- administrative professional (customer service representative)
location :- east hardford, ct
roles & responsibilities:-
• consistently display a professional attitude towards employees, consumers, access health, dss and activities.
• process all transactions and perform all tasks accurately within the procedural guidelines and without errors.
• meet or exceed the daily productivity standards for each task performed.
• meet performance standards for quality, as defined in the quality assurance plan (qap) with no errors.
• exhibit exemplary customer service internally and externally. consistently meet or exceed customer’s needs.
• maintain a strong understanding and knowledge of the procedures and operating systems used to perform your work.
• ensure timely completion of tasks, to meet contract guidelines.
• report to work on time and ready to perform daily responsibilities at the start of your shift.
• be relied on to accomplish the best possible results and consistently exhibit a positive attitude towards all tasks.
• adhere to project site attendance policy.
required skills:-
• ability to type at least 45 wpm.
• ability to organize work, set priorities, remain flexible and adapt to change with a positive approach.
• proficiency (or ability to be trained) with company standard software and pc systems.
• ability to problem solve through analysis and ongoing feedback.
• ability to achieve results through knowledge, commitment and attention to detail and to meet established deadlines.
• ability to work at a sustained pace to meet production rates while producing quality work.
• must be detail oriented and possess the ability to detect, document and correct quality issues.
• ability to work with limited direction after initial training.
education:
ms office ,45wpm,typing speed,customer service ,communication skills
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