Jr. it - united states, juticalpa

group description
magna is an innovative leader in the development and manufacturing of high quality complete seating systems. our solution includes seating structures, mechanisms and hardware, as well as foam and trim products for global automotive, heavy truck and bus industries. our capabilities include market and consumer research; full concept development; design and engineering capabilities; testing, validation and world-class manufacturing. our award-winning seating solutions are developed from consumer research, finding the ease of operation to be comfortable, convenient and connected.

provide technical support, departmental and divisional support.  maintain system documentation and accurate records of equipment inventory

maintains and repairs, in conjunction with corporate it support, all pc hardware and peripherals in the facility.

maintain phones (desk and cell) and phone plans including orders, feature changes, analyzing bills, setup phone moves on the local pbx and any other telecommunication request as needed

provide backup to pc administrators and system administrators, answering  help desk calls and logging information, resolving  issues, generating metric reports and maintaining the software

assist with user’s access to the systems issues including software install, and software updates.

maintain system documentation and diagrams (i.e.  microsoft licensing, sox’s documentation, system diagrams, maintenance records).

maintain accurate records of desktop, laptops, servers and other miscellaneous equipment and update inventory system when necessary.

maintain accurate software inventory and insure that all software licenses are up-to-date and update inventory systems when necessary.

updates and installs software onto existing workstations as needed.

order replacement items as needed and log calls for warranty items as needed.

procure supplies as needed (i.e. toner, plotter paper, miscellaneous pc items, etc.)

perform departmental activities (including, but not limited to, mes, t4m, printers, outlook, hardware and software maintenance)

communicate effectively with internal and external customers to assert system requirements related to business needs (i.e. software licensing agreements and sox’s documentation with divisional sites).

provide basic user training on software and hardware products, as needed.

education

associates degree in information technology, business administration, or related field, or equivalent combination of education and experience, bachelor’s degree a plus.

experience/special knowledge/skills

minimum 2 years’ experience in pc administration. 

experience with pc based software and operating systems including windows 10, microsoft office, printer setup, loading and configuring software. experience with pbx or asterisk phone systems

ms-sql server experience preferred

inductive automation-ignition, ms.net, siemens, allen bradley, abb robots a plus

technical background to understand products and processes involved. 

ability to describe processes through visual tools.

strong organizational skills and the ability to successfully coordinate and complete multiple tasks within and across departments to meet established and changing deadlines.

strong communication skills: verbal, written, and technical presentations.

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