Hotel director of revenue strategy - united states, west palm beach

as the hotel director of revenue strategy, you will:

•       lead a weekly sales strategy meetings utilizing concord and brand revenue systems and tools. examples include one yield, mrdw reports, marrfp, marsha, marketvision, hotelligence, onq r&i, key hotel marketing reports, etc…

•       responsible for learning all tools provided by concord hospitality (management company).

.       provide training as needed to front office and sales team as needed to ensure complete understanding and compliance

•       ensure that weekly group and transient pace reports are an active part of each hotel’s revenue process.

•       maintain a strong understanding of the local economy and how national changes are affecting travel patterns with clear understanding of luxury markets and the viable comp set in palm beach county to the ben.

•       monitor the effectiveness in forecast accuracy and implement specific training where needed to achieve less than 5% variance to actual.

•       execute displacement model for large programs, ie: 6 months or longer, to make sound decisions with hotel sales team.

•       ensure that active relationships exist between each point of the sales, revenue, and ecommerce triangle.

•       mentor the team on effective package creation including partners in the community, value offerings, and seasonal demand generation.

•       coordinate hotel performance reviews with each regional sales team to ensure global strategy and opportunities are aligned.

•       assist with business evaluations in ci/ty when director of sales is out of the office.

.       understand all current brand promotions to identify which ones would best fit the ben's strategy objectives.

•       monitor the various brands rfp process to ensure timely participation and effective account execution relative to pricing, pattern, and production.

•       maintain basic knowledge of pms systems and reporting for all hotels that relate to revenue reporting in order to ensure accurate segment tracking, package setup and adjustment tracking.

•       must be able to maintain positive and constructive relationships with hotels leaders, regional teams, corporate staff, and all brand liaisons.

•       provide the highest quality of service to the customer at all times.

•       assist with the marketing plan relative to revenue management statistics. monitor action plans objectives relative to hotel defined strategy to meet financial objectives quarterly. ensure that strategies are aligned with the needs of the hotel and demand trends in the market. ensure the special events are updated regularly on the corporate (all hotel) special event calendar.

•       analysis of str performance both weekly and monthly, with prepared documentation on core challenges for any hotel losing share as a trend.

•       assist with updating the hotel property page  – sales and revenue pages and maintain proper records on the concord intranet site.

•       attend any brand required training as well as other meetings requested by gm or concord revenue management.

•       carry out any reasonable request by management that you are capable of performing and assist other concord departments when required.

•       some travel will be required; expectation is 10% of time may result in travel.

benefits of working for concord hospitality

we offer competitive wages.  full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, st/lt disability options, 401k options, tuition assistance, discounted room rates at concord managed hotels, plus training & development and career advancement opportunities. 

why concord?

concord hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. our “associate first” culture supports and inspires personal development both within the workplace and beyond. our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. we value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. concord is built on 5 cornerstones: quality, integrity, community, profitability and fun! our associates say it best with our national company cheer heard throughout north america ---

“we are concord!” we support diversity and inclusion through our mission to be a “great place to work for all."

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