Entry level golf sales with footjoy! - united states, new bedford
do you enjoy golf and want to get more involved in the industry!?come join our team at acushnet! entry level sales position
primary responsibilities:
- apply policies and procedures, and provide options to accounts and consumers when answering the telephone and in written communications regarding products and returns.
- initiate all verbal and written correspondence to accounts and consumers regarding replacements of new and defective product.
- act as backup to dtc phone line, communicating directly to consumers regarding dtc order status and returns.
- review myjoys returns, periodically evaluate no-credit returns, and contact accounts and consumers to resolve any disputes.
- initiate tracers, call tags and process proof of deliveries and adjustments accordingly.
- periodically review warranty department procedures and policies and help identify areas for improvement.
- answer incoming consumer emails with 24-48 hours and help maintain departmental standards for service and call response time.
- communicate with sales, marketing, customer service, return goods and qc relative to reported product issues.
requirement:
- 2-4 years customer service
- golf industry sales experience referred
- proficient in microsoft office applications
interested?
select apply now and a recruiter will reach out within 24 hours.
manpowergroup recognizes the importance of providing an accessible and barrier-free environment. we are committed to creating a welcoming fair and inclusive environment by offering equal opportunity to access our services. at manpowergroup, we are committed to providing accommodations, and will work with you to meet your needs.
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