Bilingual customer service specialist - united states, new bedford

our client in bedford ma has several bilingual customer service openings.
duties and responsibilities
1. answer a high volume of calls from patients and give a high level of customer service
2. retrieve voice messages from mail box and return patient calls
3. respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information
4. update patient's insurance information in the system and then re-bill to the new insurance carrier. if requested update patient's address in the system

high school diploma or equivalent combination of education and experience required.
proficient in ms office. must be bilingual in english/spanish

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