Clinical service representative ii - united states, zaranj

Ref id: 02720-0012229652

classification: customer service representative

compensation: $17.10 to $19.80 hourly

opening available for customer service representative!


robert half has an opening for an articulate, highly-skilled customer service representative in the growing education - university industry. are you always outgoing and sociable? this could be a great position for you. this position will operate in a fast-paced and dynamic environment. this customer service representative position you're looking for, if you're available for a long-term contract / contract / contract / temporary to permanent engagement.
your responsibilities in this role
- you will likely support business development and client referral goals by actively cross-selling and referring customers
- provide accurate, friendly customer service in a timely fashion
- receive and send written business correspondence
- manage incoming telephone calls- positive attitude and an engaging businesslike approach

- knowledge of customer relationship management (crm) systems, e.g. act!, illustrator, highrise, and insightly

- comprehensive knowledge of call centers

- call center customer service experience required

- excellent problem solving skills in microsoft office applications

- creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- strong customer service and office administrative skills

- excellent written, verbal and social communication skills highly desired

- ability to use multiple computer systems, applications, and utilize search tools to find information

- ability to interact effectively with internal and external partners and clients/customers

- no stranger to performing extensive research to resolve complex customer inquiries

- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

we are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. if this aligns with your experience or career goals, don't hesitate to contact us today

robert half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. we offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

robert half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. we provide access to top jobs, competitive compensation and benefits, and free online training. stay on top of every opportunity – even on the go. download the robert half app and get 1-tap apply, instant notifications for ai-matched jobs, and more.

questions? call your local office at [phone number shown when applying]. all applicants applying for u.s. job openings must be legally authorized to work in the united states. benefits are available to contract/temporary professionals. visit [link available when viewing the job] for more information.

2021 robert half. an equal opportunity employer. m/f/disability/veterans. by clicking “apply now,” you’re agreeing to [link available when viewing the job].

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